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Water, electricity, gas for every common people is essential to life, however gas to some past seems to live more remote and inaccessible for some people, they can only use canned gas heating water, cooking. But in just five years of fuel gas undertakings, have made great achievements. At present, the development of fuel gas users have to 1.79 million households, between 2006 and 2011, shenyang new gas 453000 users, the past seems to live more remote people now have to use the gas.
Gas company staff for the people service
The fuel gas development rapidly, and the people benefit
In the past, live in the north district, YuHongOu, sink the muddy south newly developed area, the people of the land will often have such worry: due to the relatively remote areas, home with gas, boil water, cooking can only rely on canned gas solve. But canned gas have commonly ErSanShiJin heavy, with one or two months and to fill gas filling, when gas fluctuation building back to carry back to carry very inconvenience, for old people, fill more of their life become gas burden. This situation and cause a important reason is, shenyang is a no air city, and this has become the bottleneck of the development of fuel gas undertakings.
In order to break the bottleneck, shen city common people as soon as possible to improve difficult situation of gas, shenyang gas group a few years to LiZhua atmospheric air source construction, under in actively introduce development of coalbed methane resources, development of fushun shenyang surrounding areas the shallow gas at the same time, and xinjiang, Inner Mongolia, henan, jilin and other regions of the fuel gas production factory to build a solid gas supply relationship. Every winter, also will use cars will be liquefied natural gas (LNG), compressed natural gas transportation to the shenyang, to meet the needs of the citizens shen city common gas.
And in July 7, the national "west-east gas-an important part of shanxi (west) (north) the second line natural gas also officially to shenyang gas supply, rolling from shaanxi, the Beijing gas flowing for shenyang, shenyang straight has long history of fuel gas shortages to an end.
To solve the problems in shenyang, shenyang and source of gas pipeline and other facilities to add a protects the shen city common people's gas needs. In 2006 the first five years of underground gas pipeline, ChouHuan comprehensive reform length of 800 kilometers, this makes shenyang underground gas network lifeline got changed forever's reform, thoroughly solved the gas line for old gas accident caused the problem, to ensure the safety of gas supply to ensure that a city, peace party to lay a solid foundation. In addition, shenyang gas group also construction for more than 120 kilometers of high pressure gas outer ring, the project is also considered 2008 shenyang municipal party committee and the city government for the people of one of 20 a practical.
In addition, shenyang established two Bridges of liquefied natural gas (LNG) QiZhan reservoir, a compressed natural gas station and the largest city of 200000 cubic meters of gas tank. The powerful gas storage capacity, make foreign gas in shenyang can interrupt, still can use the civil gas 15-20 days.
Live in the new town of Swiss amorous feelings yu yuan lady be the beneficiary of fuel gas development one of shenyang. September 26,, ms yuan, move into a new homes located in YuHongOu new home, "YuHongOu gas before is difficult, and they were afraid to move over haven't gas use, if use canned gas is not convenient also risk hidden trouble." Ms yuan are worried about. But when the woman went into yuan new home turned gas switch, on a cluster of stoves blue flame dismissed concerns about the yuan. Ms "There is gas use, and cooking, heating water are convenient, now don't have to carry a few jins weight on the tank." Ms yuan pleased to say to the reporter.
Gas service more humane
In the past five years, the fuel gas undertakings in shenyang not only pipeline facilities, store QiZhan, tanks and other hardware facilities construction has tremendous development, and at the same time in cost, the user open bolt, pipe installation, consulting services such as maintenance and more human.
Way to pay more varied
At present, shen city common user to deliver gas cost can to gas company of the business hall or bank belongs to each of the nearly 600 home office to deal with, also can use telephone and online fees on the way. Them more convenient is each enterprise and gas company business hall of charge system, no matter adopt what kind of all networking fee way would not be regional restrictions, if you live in peace the area can also be DaDongOu to pay.
In order to more users to pay gas company, shen city common 23 from gas business hall will add POS machine, no matter what the user can brush card, cash card pay.
Consulting report "YiZhiTong"
Now the gas customer service call 96177 opened in 1999, is the gas industry of open first hotline telephone.
Ten DuoNian, gas service acceptance way keep up with the development of times, has accepted by telephone pace with online expanded to accept simultaneously. As long as the user login shenyang gas limited company website, by clicking the mouse, he can seek advice, maintenance, for leakage, complaints and praise. And in the online inquiry gas bills more convenient, as long as the input buy gas number, it presents out clear accounts.
Open bolt time public can leadership
At present, the occupancy rate of new building dish is low, when gas concentration, many citizens open bolt home, but no one. In order to let miss open bolt of time people can use gas at any time, just call our citizens, and customer service call 96177 gas according to his own will and gas workers sure time, then you can open bolt use.
Gas line adapted more flexible
Many residents in have decorated the house again, will be different degree changes, to satisfy the gas line of the needs of the citizens, gas company in the gas safety norms, within the framework of a the biggest can be adapted range, can change gas meter, can change after all of the gas meter, the top-level building houses are also pipeline can be adapted the mainline.
But in changes related pipelines, instrument, people want to make before gas customer service, according to their number 96177, the defined time by professionals, make an appointment to meet the demand of user changes.